1. right of cancellation
If you are a consumer, you have a statutory right of cancellation, so that you can cancel your contractual declaration in accordance with the following instructions:


1.1 Cancellation policy if the ordered goods are delivered or accepted in one delivery:
Widerrufsbelehrung
Widerrufsrecht

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise the right to cancel, you must inform us (Grunder Gourmet Party- und Event-Catering GmbH & Co. KG, Konrad-Zuse-Straße 8, 66459 Kirkel-Limbach, phone: +49 6841-972 90-0, e-mail: info@grundergourmet.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample cancellation form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.

Folgen des Widerrufs

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
We will collect the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
(Design note 1.b + 5.b II)
Note:
If possible, the goods should be returned in the original packaging with all accessories and packaging components. If necessary, please use protective outer packaging if the original packaging is no longer available in order to ensure adequate protection against any transport damage. Damage and contamination of the item to be returned should be avoided. We would like to point out that the right of cancellation and its consequences are of course independent of the observance of this notice, it merely serves to facilitate the processing of the return.


1.2 Cancellation policy, for several ordered goods of a uniform order, which are delivered or accepted separately:
Widerrufsbelehrung
Widerrufsrecht

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

To exercise the right to cancel, you must inform us (Grunder Gourmet Party- und Event-Catering GmbH & Co. KG, Konrad-Zuse-Straße 8, 66459 Kirkel-Limbach, phone: +49 6841-972 90-0, e-mail: info@grundergourmet.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample cancellation form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.

Folgen des Widerrufs

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
We will collect the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
(Design note 1.c + 5.b II)
Note:
If possible, the goods should be returned in the original packaging with all accessories and packaging components. If necessary, please use protective outer packaging if the original packaging is no longer available in order to ensure adequate protection against any transport damage. Damage and contamination of the item to be returned should be avoided. We would like to point out that the right of cancellation and its consequences are of course independent of the observance of this notice, it merely serves to facilitate the processing of the return.


1.3 Cancellation policy, for regular deliveries / receipt of goods over a fixed period of time:
Widerrufsbelehrung
Widerrufsrecht

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the first goods.

To exercise the right to cancel, you must inform us (Grunder Gourmet Party- und Event-Catering GmbH & Co. KG, Konrad-Zuse-Straße 8, 66459 Kirkel-Limbach, phone: +49 6841-972 90-0, e-mail: info@grundergourmet.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample cancellation form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.

Folgen des Widerrufs

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
We will collect the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
(Design note 1.e + 5.b II)
Note:
If possible, the goods should be returned in the original packaging with all accessories and packaging components. If necessary, please use protective outer packaging if the original packaging is no longer available in order to ensure adequate protection against any transport damage. Damage and contamination of the item to be returned should be avoided. We would like to point out that the right of cancellation and its consequences are of course independent of the observance of this notice, it merely serves to facilitate the processing of the return.



2. sample cancellation form
You can download the sample cancellation form as a PDF [HERE].
3. information on the non-existence of the right of cancellation
An exception to the statutory right of cancellation exists in the following cases:
* In accordance with § 312 g Para. 2 S.1 No. 1 BGB for contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
In these cases, the consumer also has no statutory right of cancellation in accordance with § 13 BGB.